We install innovations where they matter most. In the minds of our customers and partners.

As a driver of innovation, Viega is one of the most important technology leaders in the installation industry. We develop intelligent systems and integrated digital solutions. Quality is incorporated into everything we do. We believe that this is about much more than supplying pipelines. We turn spaces into living rooms: More comfortable. More intelligent. More secure. More sustainable.

Support us as:

Manager, Training

Job-ID: 13759; Location(s): Broomfield, CO 

JOB DESCRIPTION SUMMARY

Responsible for managing the day-to-day operations of Seminar Centers in Nashua, NH and Broomfield, CO; managing a diverse team of in-house and traveling trainers across the U.S; developing a strategy for the traveling training program; developing training programs and materials; evaluating and improving operations and processes; leading and motivating a diverse team. Facilitates training sessions and assists with classroom set up as needed. Develops relationships with local trade organizations and educational institutions to drive training and facility utilization to increase Viega exposure.  


JOB DESCRIPTION DETAILS

  • Manages, selects, trains, motivates, reviews, coaches, develops and retains a high-performance team.  
  • Develops, maintains and implements policies and procedures to improve training processes.  
  • Tracks metrics including but not limited to training attendance, budget, resource availability, customer satisfaction; works on continuous improvement activities. 
  • Coordinates budget objectives; review departmental goals; approves expenditures and ensure expenses are in alignment and within approved budget. 
  • Develops training strategies that support Sales and organizational growth; ensures processes are efficient and effective.  
  • Coordinates with Managers at other locations to ensure continuity in processes and ensure consistency between all Viega facilities.  
  • Develops new training programs and improves existing programs based on industry requirements and Viega product innovation.  
  • Assists with customer training as needed.  
  • Explains and demonstrates expert knowledge in all Viega systems and applications, articulates company services, and offers Viega solutions to customer problems.  
  • Knowledgeable about a variety of aspects of the industry such as business skills, supply chain, sales, design, construction processes, etc.  
  • Presents in general terms and detailed technical terms, all within the same presentation.  
  • Available as a backup to support traveling training or in-person customer education at any Viega facility.  
  • Responsible for researching education methods, attending industry seminars and staying on top of industry trends to enhance educational offerings including classroom tools, presentation techniques, etc.  
  • Facilitates meetings with training staff, field sales and other SMEs to brainstorm innovative ideas for curriculum development; customizes training materials that address unique customer needs 
  • Required to travel up to 30% of the time. 
  • Performs other duties as required and/or assigned 

 

REQUIRED QUALIFICATIONS
Knowledge, Skills and Abilities

  • Ability to lead and motivate employees 
  • Ability to multitask 
  • Knowledge of the Plumbing, pipefitting, and/or HVAC industries 
  • Knowledge of computer programs including Microsoft Word, Excel, Outlook, and PowerPoint  
  • High level of energy and enthusiasm 
  • Strong planning and organizational skills 
  • Active listening skills 
  • Excellent inter-personal, verbal, listening, and written communication skills 
  • Strong presentation, public speaking, instruction, and training skills 
  • Strong analytical and problem-solving skills 
  • Excellent troubleshooting and decision-making skills 
  • Excellent customer service skills 
  • Ability to work independently and in a team environment 
  • Ability to develop and give professional presentations  

 

Education, Certification/License & Work Experience

  • Bachelor’s Degree, preferred, OR 
  • Trade School Completion, OR 
  • Plumbing/HVAC/Pipefitter license with industry experience, preferred 

AND

  • 5+ years of management experience 

 

Equivalent combinations of education and experience may be considered.

 

Your contact person:

 

Lauren Stauffer

#LI-LS1

The future needs people like you to shape it.

Apply to Viega now.


Nearest Major Market: Denver