Inside Sales Representative - Canada
Job-ID: 12282; Location(s): Field
JOB DESCRIPTION SUMMARY
Responsible for supporting sales activities for customers and Field Sales while promoting quality and excellent customer service; contacting new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services.
JOB DESCRIPTION DETAILS
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Develop new sales opportunities through lead follow-up and outbound cold calls and emails.
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Understand customer needs and requirements.
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Route qualified opportunities to the appropriate team member for further development and closure.
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Close sales and achieve quarterly objectives.
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Research accounts, identify key players and generate interest in Viega product and services.
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Maintain and expand database of prospects within assigned territory.
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Team with outside sales to build pipeline and close deals.
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Geographical coverage of areas not directly covered by Field Sales
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Contacts customer following a sale to ensure ongoing customer satisfaction; resolves any issues, discrepancies, or complaints.
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Actively solicits additional business.
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Performs other duties as required or assigned.
REQUIRED QUALIFICATIONS
Knowledge, Skills and Abilities
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Knowledge of SAP, Microsoft Word/Excel, Power Point, Business Warehouse and Customer Relations Management software
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Excellent customer service skills
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Problem solving and analytical skills
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Excellent organizational and communication skills
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Ability to multi-task
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Ability to perform business math
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Ability to work independently with some supervision
Education, Certification/License & Work Experience
- High School Diploma or equivalent
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- 2-4 years related customer service and sales experience
Your contact person:
Lauren Stauffer