National Accounts Manager

Job-ID: 12449; Location(s): Field 

JOB DESCRIPTION SUMMARY

Responsible for managing the business for select national accounts.  Works with key decision makers to develop and implement account strategies.  Duties include execution of promotional plans and activities, management of product mix, development of national promotions, tracking and providing key metrics to account decision makers, and presenting scheduled business reviews to update on strategies and results.  Responsible for strategic account planning, forecasting, demand planning, and driving overall customer profitability and sales growth.

JOB DESCRIPTION DETAILS

• Develops and implements strategic plans for key customers to include: Yearly sales plan, promotional plans, product mix management, new product/market introductions.
• Develops and maintains relationships with key accounts, marketing and sales personnel in assigned accounts.  Includes: sales meetings, new product presentations and trade shows.
• Delivers professional sales presentations. 
• Communicates with product management and cross-functional teams regarding product launches and product timelines, forecasts inventory accordingly. 
• Works closely with cross-functional teams to ensure prompt service to customers; keeps informed on company contract procedures and product pricing; resolves customer complaints as needed.
• Coordinates and manages all projects, including catalog & online advertising and promotional activities.
• Works with Product Managers, Product Engineers, and others developing product lines in order to achieve sales and market penetration targets; assists in developing pricing strategies.
• Negotiates, develops and maintains all customer contracts and partnership agreements.
• Maintains sales reports, forecasts, and business metrics; identifies business opportunities; reports on trends with distributors and products, what competitors are doing, and on new business initiatives.
• Manage expense budget.
• Maintains professional and technical knowledge by attending training sessions, webinars, educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Acts as a liaison between field sales and other cross-functional teams.
• Attends meetings as required or assigned.
• Performs other duties as required or assigned.
• Required to travel up to 40% of the time.
• May be required to work some evenings and weekends.

REQUIRED QUALIFICATIONS

Knowledge, Skills and Abilities

• Knowledge of computer programs including Microsoft Word, Excel, Outlook, PowerPoint, Internet, SAP
• Negotiating and influencing skills
• Advanced selling and presentation skills
• Strong Analytical and problem solving skills
• Excellent oral and written communication skills
• Strong interpersonal skills
• Ability to work with minimal supervision with timely results
• Demonstrated ability and flexibility to adapt to different situations, candidates, and environments
• Ability to maintain and develop business relationships
• Ability to work independently with self-motivation and drive for results
• Demonstrated ability to understand and implement financial concepts and measurements
• Ability to manage a process from conception through completion
• Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude with those you interact with; always going above and beyond to help others out, regardless of their position or department.
• Ability to adhere to the highest standards of quality while continually performing at the highest possible level.

Education, Certification/License & Work Experience

• 5-7 years of related sales experience
• 3-5 years experience building relationships with wholesalers

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