DC Team Member V - 3rd Shift

Job-ID: 16396; Location(s): McPherson, KS 

JOB DESCRIPTION SUMMARY

Responsible for completing all tasks associated with fulfilling customer orders while maintaining the highest level of quality to the customer. Must have extensive knowledge of WMS and specific SAP functions for designated tasks. Ability to perform several Inventory Control functions to include Inventory Tasks, Quality Tasks and MRB Area Uses. This position will be a role model and coach to other DC employees. Must be a proficient multitasker who maintains a balance in operational tasks within the distribution center to reduce through put time and maximize efficiency.

This position will be proficient in all of the following skills and will train DC Team Members:  Receiving/Sorting/Staging; Replenishment; Put away; Picking/Packing; Cycle Counting; Perform research and resolution for order errors, inventory discrepancies, and process issues. Perform functions in both SAP and the Warehouse Management System (WMS). A high level of productivity is required in addition to a high and consistent level of quality. Assist all other DC Team Members with process questions. Daily tasks may change throughout the day at the direction of the supervisor and will require the ability to remain flexible and learn new tasks quickly. 

Must be proficient in basic WMS (Warehouse Management System) screens, SAP Receiving module, and RF scan gun operation. This position requires the ability to identify, research, and resolve issues and communicate results to multiple departments and their results will have a direct impact on inventory accuracy and customer orders.

Must be licensed and proficient in numerous material handling equipment including sit down Forklift, Stand-up counterbalance forklift.  Man up order picker, ride on Pallet Jack, Reach Truck, and multi directional fork trucks.

Must serve as Lead/DCTM in the absence of the fulltime Shift Lead and/or Supervisor.

JOB DESCRIPTION DETAILS

Daily Schedule

• Determines daily work schedule via work board instructions and by receiving direction from Lead Team Member and Supervisor.

Equipment

• Perform equipment inspection and complete proper documentation before operating any equipment
• Proficient in all equipment

Training

• Utilize certified forklift training to train all DCTMs on each type of equipment
• Performs process training for DCTMs

Administration

• Learning to plan and communicate with customer service regarding any priority or special request orders; answer questions and resolve discrepancies as needed
• Review special orders and shipping requirements to plan specific routing; follow up with picking shipping to ensure orders were processed accordingly
• Work closely with Lead/Supervisor to plan waves and coordinate shipping schedules
• Learning to communicate with Traffic department to coordinate FTL, special price quotes, and carrier issues
• Scan BOLs and paperwork into SAP

Returns

• Receives returns; verifies quantities match the documentation; confirms items in CRM and coordinates with inside sales
• Inspect product for damage or non-compliance to product or packaging

Receiving, Sorting, Staging, Picking, Packing, Put Away, Replenishment, and Shipping

• Perform all tasks associated with a DCTM IV
• With limited supervision, perform high level troubleshooting functions including but not limited to researching shortage causes and correct in WMS accordingly, managing inbound and outbound flow by adjusting processes and correcting issues, etc.

Inventory Tasks, Quality Tasks and MRB Area Uses

MRB Area Uses:

• Damaged Pallets
• Full Pallet wrong qty.
• Re-bag (No bag)
• No Label
• Product to Scrap (damaged product)
• Item Changes
• Damaged boxes
• Other MRB tasks as instructed by Lead/Supervisor

Inventory Tasks:

• Perform double checks on cycle counts
• Product on Hold
• Double Checking Inventory Adjustments
• Systematic Adjustments
• Check inventory before large quantity adjustments
• Request RMA’s
• Other inventory tasks as instructed by Lead/Supervisor

Quality Tasks:

• Re-label product with bad barcodes
• Other quality tasks as instructed.

With limited supervision, perform high level troubleshooting functions including but not limited to researching shortage causes and correct in WMS accordingly, managing inbound and outbound flow by adjusting processes and correcting issues, etc.

Quality and Customer Satisfaction

• Focus on individual quality improvement and maintain highest quality standards to ensure the customer receives all orders correct, on time, and as requested.
• Work with leadership team to create personal improvement plan for individual process or quality issues
• Contributes to any process changes in response to errors to the customer
• Correct and record Technical errors from manufacturing and vendors
• Proactive Damage Control – Work toward error proofing, recognizing problems before they happen; communicate and notify supervisor of potential problems and help to eliminate the opportunity for future problems while maintaining proper communication channels

Productivity and Product Flow

• Maintain individual process performance
• Ability to move from task to task without supervision or instruction
• Assisting other team members with tasks or instruction to achieve daily production goals
• Strive to reduce the order throughput time
• Adjust operator positions to achieve optimal inbound and outbound throughput throughout the day
• Meets with Lead and Supervisor daily to review goals and schedule

Other

• Answers questions and assists DC Team Member I-IV as needed.
• Performs other duties as required or assigned.
• Maintains clean work environment; may perform 5S activities (sort, straighten, shine, standardize, and sustain) to organize and manage distribution center.
• Perform other duties such as inventory control, cycle counting, lean and continuous workflow improvement, etc.
• Demonstrate reliability and good work ethic in all aspects of the job
• May be required to travel up to 10% of the time.

REQUIRED QUALIFICATIONS

Knowledge, Skills and Abilities

• Must have accurate counting and math skills.
• Excellent organizational skills
• Knowledge of proper lifting techniques
• Knowledge of warehouse management systems
• Ability to read and understand information presented
• Ability to operate material handling equipment, including forklift, pallet jack, etc.
• Ability to lift and move heavy or bulky items weighing 50 pounds or more
• Ability to communicate both verbally and in writing
• Ability to pay close attention to detail
• Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude with those you interact with; always going above and beyond to help others out, regardless of their position or department
• Ability to adhere to the highest standards of quality while continually performing at the highest possible level

Education, Certification/License & Work Experience

• High School Diploma or equivalent
• 12– 18 months of related experience and/or proficiency in all related tasks
• Warehouse Management Systems experience preferred
• Lean experience preferred
• SAP experience preferred

Equivalent combinations of education and experience may be considered.

Your contact person:

Johnathan Nuthall  -  John.Nuthall@viega.us - +1 (620) 798-9059