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As a driver of innovation, Viega is one of the most important technology leaders in the installation industry. We develop intelligent systems and integrated digital solutions. Quality is incorporated into everything we do. We believe that this is about much more than supplying pipelines. We turn spaces into living rooms: More comfortable. More intelligent. More secure. More sustainable.

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OH - Quality Manager - 1st shift

Job-ID: 14040; Location(s): Streetsboro, OH 

This position is for our OH plant that opens June 2025. This will be an opportunity to be part of the initial team to set up our 2nd factory in the US and build Viega's brand in the community. It provides an innovative work environment in one of the most sustainable factories in OH. Comprehensive training will be provided in McPherson, KS and Germany (if needed) 6-12 months prior to plant opening with accommodation cost covered. Local housing and transportation will be provided and covered by company during the training period. Details associated with the relocation package, local housing, and transportation, and/or short-term international travel requirements will be defined in the offer letter based on the role if an offer is extended. 




Responsible for managing quality lab personnel in implementing and executing inspections, testing and evaluation methods; managing manufacturing quality inspections to ensure that products adhere to company standards and meet conformance to external certifications and quality standards; maintaining metrics, files and records of quality checks in CAQ and QMS systems (managing support of CAQ and associated quality systems); liaison for 3rd party auditing agencies; analyzing data to recognize trends of dimensional data and ensuring maintenance of 6S systems. 




  • Manage and direct the work of quality lab personnel.
  • Ensures company policies and guidelines, as set forth in the Corporate Human Resources Policy manual are followed; maintains a safe and clean work environment; ensures compliance with local, state and federal regulations.
  • Continually and proactively demonstrates strong leadership and managerial skills in recruiting, selecting, training, motivating, reviewing, coaching, developing, and retaining a high-performance team.
  • Conducts timely and accurate employee performance evaluations; addresses performance issues as needed. 
  • Manages timecard activities of direct reports including tracking hours and monitoring/approving vacation and sick leave.
  • Meets quality assurance financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
  • Analytical critical thinker with problem solving skills to review systems and proactively analyze solution that would meet standards and align with change management processes.
  • Observe and recognize patterns that may have impact on product compliance, field complaints and COPQ
  • Provide leadership direction with minimal direction for Change Control, Risk Impact, 8 Disciplines for problem solving.
  • Strong discipline of product engineering with principles and practices of product and service quality assurance to lead team on critical judgement decisions.
  • Use lean management and process management to build on the quality system to improve efficiency and effectiveness and reduce risk to product quality.
  • Lead cross-functional team members supporting corrective actions, FMEAs and Control Plans.


Quality Inspections

  • Manages manufacturing quality inspections to ensure products are manufactured according to quality standards; ensures all inspections are completed for dimensional, functional, and visual checks and ensures quality inspection results are updated in Computer Aided Quality (CAQ) systems.
  • Manages incoming goods inspections for both manufacturing raw materials and logistics finished goods products.  Provides support on any issues related to these inspections.  Helps manage the supplier complaint process and communication with purchasing, suppliers, and logistics.
  • Assists in the development, training, and implementation of process control procedures; ensures established procedures and corporate issued Quality Assurance Policies are followed.
  • Provides daily leadership to department on questionable products, product holds and Material Review Board distribution.
  • Working according to deadlines, ensure tracking of product is maintained throughout manufacturing processing correctly.


Record Maintenance

  • Maintains necessary files and records of quality inspections, processes, procedures and other documents in Quality Management System database in compliance with ISO 9001 requirements; ensures files and records are accurately kept and up to date.
  • Writes work instructions for quality equipment and procedures; ensures training requirements are completed for quality lab personnel; submits documentation to Human Resources.


Computer Aided Quality Maintenance and Support

  • Leads implementation, training, and ongoing support of CAQ software in compliance with standards and regulations.
  • Leads implementation of new modules within CAQ as required.
  • Provides daily support to any issues that may arise with CAQ.
  • Understands and ensures conformance to current regulations and standards, monitors revisions, and leads changes necessary to comply with new/revised regulations and standards.


3rd Party Audits

  • Acts as internal liaison interacting with outside auditing agencies, including but not limited to National Sanitation Foundation (NSF), Internal Association of Plumbing and Mechanical Officials (IAPMO), Underwriter Laboratories (UL), ICC, and Intertek; provides support in reviewing and collecting necessary products and information in order to maintain listings; follows up with corrective action as necessary in response to audit findings.
  • Understands and ensures conformance to current regulations and standards, monitors revisions and leads changes necessary to comply with new/revised regulations and standards.



  • Communicates any quality issues to the proper personnel.
  • Communicates important quality information to quality team; ensures proper communication transfers among all shifts.



  • Researches and analyzes data in CAQ to determine trends of dimensional data.
  • Ensures manufactured products at Viega are updated in CAQ and QMS systems to ensure continuous quality improvements.



  • Ensures 6S activities are followed while continuing to improve lab development and layout.



  • Attends meetings as required and/or assigned.
  • Performs other duties as required and/or assigned


Special Job Dimensions

  • Will be required to travel up to 25% of the time.




Knowledge, Skills and Abilities

  • Knowledge of physical and chemical behavior of metallic elements
  • Knowledge and proficiency of Microsoft Office Suite, CAQ, QMS and SAP
  • Knowledge of RCI and CAPA 8 D Systems
  • Working Knowledge of Statistical Process Control
  • Excellent time management and problem-solving skills
  • Ability to engage in early planning stages to characterize sourcing, manufacturability, or programmatic risk to ensure product quality performance
  • Strong verbal and written communication skills
  • Capable of driving a culture of support, learning, continuous improvement and best practices to improve effectiveness of the organization
  • Ability to lead and manage others in a team environment
  • Ability to develop and implement budget strategies
  • Ability to organize and prioritize daily work schedules
  • Ability to implement and enforce industry standards
  • Ability to detect problems and implement best resolution
  • Ability to perform with superior service, reflecting a positive company image while sustaining a positive attitude with those you interact with; always going above and beyond to help others out, regardless of their position or department
  • Ability to adhere to the highest standards of quality while continually performing at the highest possible level


Education, Certification/License & Work Experience

  • B.S. degree or equivalent, preferred
  • 5-10 years of related experience in quality management
  • 10-15 years of experience as supervisory/management experience in metals quality/ manufacturing settings
  • Experience supervising 15 – 20 direct reports across multiple shift operation
  • ASQ certification for the “Certified Manager of Quality/Organizational Excellence, preferred
  • Green Belt Certified, Black Belt Certified (Preferred)


Equivalent combinations of education and experience may be considered.


Your contact person:


Kristi Davis  - -  


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Nearest Major Market: Akron
Nearest Secondary Market: Cleveland